Handling monkeys
Taking the monkey often means that you are taking on a problem. As long as you are dealing with it others will not bother to take the initiative or sort it out themselves. To handle monkeys, deal with them as they happen. Say yes I can help, beware what you may be taking on or no I cannot, see the tips on being assertive. Do not allow them to become too many, they will weigh you down in addition to everything else. Handle them face to face only or by phone, avoid memos or e-mail. Tell people you are too busy and invite them to come back at a certain time; it is amazing how many people don’t come back. Suggest an alternative person who might be better able to deal with their situation.
Posted in: on Sunday, February 22, 2009 at at 11:36 AM
